Baltimore Mediation

October 40-Hour Mediation & Conflict Transformation Skills Training: Multiple Parties, Organizations & Representatives
2025-10-27 09:00 - 2025-10-31 17:00, 2026-10-26 - 2026-10-30 (America/New_York) | This training will be held virtually on Zoom., MD, United States
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Sign up early because seats for these trainings sell out.

This course is led by Louise Phipps Senft, the author of the best-selling book: Being Relational: the Seven Ways to Quality Interaction & Lasting Change. All registrants will receive a signed copy of the best-seller.

40-Hour Certificated Mediation and Conflict Transformation Training is led by master trainer Louise Phipps Senft and the Baltimore Mediation team. This course provides the tools and theory critical in transforming conflict in all areas of conflict and dispute: family, business, workplace, community, lawsuits and legal claims. This is a nationally approved certificated mediation training that also includes an in-depth focus on sources of conflict, a systems approach and unitive triangling.

This 40-hour mediation training is part of Baltimore Mediation’s Core Curricula designed to teach you everything you need to know to start mediating, either professionally or for daily use and practice. We’ll focus on mediation, conflict transformation and resolution, Relational conflict theory and skills, personality and motivation awareness for the mediator, with an emphasis on fostering self-awareness to reduce personal reactivity, as well as Relational reflection and non-transactional listening and intervention techniques to facilitate communication, breakthroughs and quality decision making. The course emphasizes the following:

Understanding Relational Conflict Theory and Transformative Practice of Mediation, as Mediators
Self-Awareness Inventory and Development
Conflict Intervention and Transformation Mindset Necessary to Mediate
Relational Communication Skillset and Transformation “How-To’s” for breakthroughs
Individual Feedback from Trainers, addressing Participants’ Specific Strengths and Identifying Each person’s growth edge for excellence
Mastering and Understanding of Oneself as the Conflict Intervener
Understanding the Motivations of Personality Working with the Enneagram
Mastering the Skills of the “little m” mediator for Everyday Conflict Management
Understanding the dynamics of the mediation process and mediator’s role
Dealing with Strong Emotions
Working with and through Impasse
Knowing what a transformative mediator looks for to foster shifts
Working with multiple parties
Understanding conflict in systems and relational ways to respond
Hands-on skills for everyday conflict and conflict transformation how-to
Understanding the mediator’s ethical and legal obligations

What’s Included: A 40-hour certificated course held over a period of five consecutive days (Monday, Tuesday, Wednesday, Thursday, and Friday), a copyrighted 275-page training manual, a copy of the Best-Seller Being Relational: the Seven Ways to Quality Interaction & Lasting Change, and materials.

A certificate noting 40 hours of participation will be provided at the end of training for each person completing the course. It may be used to apply for state circuit court rosters of approved mediators and for continuing education credits from the participant’s accrediting institution.

This training is approved by and/or a certificate of successful completion of this training may be used to satisfy the requirements of the following:

The Maryland Circuit Courts
The United States government and all federal agency rosters
The Equal Employment Opportunity Commission
The Maryland Board of Social Work Examiners
Maryland State Board of Education
Most other states which have 20, 40, or 60-hour mediation training requirements.

CANCELLATION POLICY
Full Refund: up to 30 days prior to the start date of the training
50% Refund: Up to 2 weeks prior to the start date of the training
Cancellations received less than 1 week prior to the start date will not be subject to any refund. This policy is due to the highly customized nature of our programs, the number of registrants, and space limitations

Course Fee: $1850
Location: We will be holding this workshop VIRTUALLY using Zoom.

The mandatory Orientation will be held October 24th @9am.

For more information, please call our office at (443) 524-0833 or send us an email at office@baltimoremediation.com.

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October 4-Hour Enneagram Workshop
2025-10-29
4-Hour Introduction to the Enneagram, Conflict and Self-Awareness Workshop

An introductory workshop taught in the narrative tradition by Enneagram Master Trainer Louise Phipps Senft who works with the group to self-select one of nine personality types that contributes to their everyday motivations and personal reactivity in conflict as well as discovering their gifts for supporting conflict transformation with others. CEU, CME, 4 hours of Ethics.

Trainer: Louise Phipps Senft, Esq.

Dates: Wednesday, October 29, 2025, 9AM-1PM

Location: We will be holding this workshop VIRTUALLY using Zoom.
Course Fee: $395
This event has passed. Please try another!

For more information, call our office at (443) 524-0833 or send us an email at louise@baltimoremediation.com.

Description: The Enneagram is a dynamic system of 9 personality types. It is meant to help us understand ourselves, the people in our lives, and our relationship to greater realities that guide us. How well in tune we are with our internal state, or how self-aware we are has a strong influence on how we ‘do’ conflict. With a better understanding of conscious motivations, we can reduce our personal reactivity and better handle difficult situations.

Participants first take a short Enneagram inventory, then break into small groups to share strengths, weaknesses, and to discuss conflict experiences. Louise Phipps Senft leads the workshop in the narrative tradition, so attendees can deepen their learning with others. Participants will come away with a deeper understanding of self and other relationships in their lives. If you are looking to improve your relationships with individuals that matter the most, whether it be children, parents, family members, or co-workers, the Enneagram workshop is an invaluable experience.

TRAINING FOCUS

The Enneagram: Understanding yourself and others
Using the Enneagram of personality to reduce difficult interactions
Self-Awareness inventory and development
Understanding reactions to conflict in order to better manage reactivity
Managing automatic responses in relation to your center of intelligence
The Enneagram and basic neuroscience of conflict
Practicing mindfulness: Enneagram applications
Understanding the nature of conflict and what you can do to transform difficult conversations

CANCELLATION POLICY
Full Refund: up to 30 days prior to the start date of the training
50% Refund: Up to 2 weeks prior to the start date of the training
Cancellations received less than 1 week prior to the start date will not be subject to any refund. This policy is due to the highly customized nature of our programs, the number of registrants, and space limitations
Participants Are Saying…
“I’m leaving the course with an unexpected new hope, and concrete tools to improve relationships even outside of a ‘mediation’ environment – personal, family, work. Eye-opening introspection.”
– Holly Schmittle, Director of HR at Planit
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January Short Course 20-Hour Advanced Family Mediation & Conflict Transformation Skills
2026-01-28 - 2026-01-30
This event has passed. Please try another!
This course is led by Louise Phipps Senft, the author of the best-selling book: Being Relational: the Seven Ways to Quality Interaction & Lasting Change. All registrants will receive a signed copy of the best-seller.

Training: Family Systems Approach, Relational Conflict Theory, Trauma, Child Custody, Parenting Plans, Child Support, Trauma Healing & Resiliency, Domestic Violence and Mediation, Relational Empowerment

This nationally recognized 20-hour Advanced mediation course focuses on conflicts surrounding custody, parenting plans, child support, PLUS an infusion of understanding the psycho, social, relational experiences of separation and interventions that foster trauma healing and integration as byproducts of informed decision making and quality interaction.

Understanding Family Systems & Conflict
Mastering & Understanding of yourself as the conflict intervener
The Theory & Practice of Mediation through a Relational Lens
Working with Domestic Violence as a mediator
Communication Skills & Transformation “How-To’s for domestic conflict
How to create parenting plans
How to work effectively with counsel and other representatives
Understanding trauma in the individual and family system
Cognitive and Behavioral Considerations for Child Development
Spiritual and Social Considerations for Parenting Plans
Quality Interventions for Quality Decision Making
Conflict Transformation Interventions & Skills for Daily Use

TESTIMONY
“I truly feel I have gained the skills needed to be an effective and caring mediator for families in conflict.”
– Sharon, Trainee
“I believe this could cause a major shift in our justice system and perhaps culture in general. The power I have in this is that I can let the method of transformative mediation begin with me.”
– Valerie B., HR Specialist at USDA
CANCELLATION POLICY
Registration Deadline January 3, 2025, call thereafter for availability.
Full Refund: up to 30 days prior to the start date of the training
50% Refund: Up to 2 weeks prior to the start date of the training
* less $350 registration fee
Cancellations received less than 1 week prior to the start date will not be subject to any refund. This policy is due to the highly customized nature of our programs, the number of registrants, and space limitations
Dates: Wednesday, January 28 (5-9:30pm), Thursday, January 29 (9am-5:30pm) Friday, January 30 (9am – 4:00pm), 2026
Course Fee: $995
Location: We will be holding this workshop VIRTUALLY using Zoom.
For more information, please call our office at (443) 524-0833 or send us an email at office@baltimoremediation.com. Prerequisite: 40 Hour Basic Mediation Course

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June 40-Hour Workplace/Employment Mediation & Conflict Transformation Skills Training
2026-06-22 09:00 - 2026-06-26 17:00
40-Hour Certificated and Fundamental Mediation Training that is led by trainer, Louise Phipps Senft, and that provides the tools and theory that is critical in transforming conflict in the workplace and navigating difficult conversations with the help of a neutral third-party mediator. This training uniquely features an emphasis on EEOC protocol, mandated mediations, workplace and employee laws and statues and formal and informal complaints.

Focused on Workplace/Employment Conflict and Third Party Interventions
Course Fee: $1850
Trainer: Louise Phipps Senft, Esq.

Dates: Monday through Friday, June 22-26, 2026 (9:00 AM – 5:00 PM)

Location: We will be holding this workshop VIRTUALLY using Zoom.

This event has passed. Please try another!

For more information, call our office at (443) 524-0833 or send us an email at louise@baltimoremediation.com.

Description: This is a certificated 40-hour mediation training, part of our Mediation Core Curriculum designed to teach you everything you need to know to start mediating, either professionally or for daily use and practice. We’ll focus on mediation, conflict transformation and resolution theory and skills, with an emphasis on fostering self-awareness to reduce personal reactivity, as well as reflection and active listening techniques to facilitate communication. The course emphasizes the following:

Understanding the Theory and Practice of Mediation, as Mediators
Self-Awareness Inventory and Development
Conflict Intervention Skills Necessary to Mediate
Communication Skills and Transformation “How-To’s”
Individual Feedback from Trainers, addressing Participants’ Specific Strengths and Areas for Improvement
Mastering and Understanding of Oneself as the Conflict Intervener
Understanding the Motivations of Personality in Conflict
Working with the Enneagram Personality Typology and Reducing Personal Reactivity
Working Effectively with Counsel and Other Representatives
Mastering the Skills of the “little m” mediator for Everyday Conflict Management
Understanding the workplace mediation process and mediator’s role
Understanding the protocol for how mediation works with EEOC and inhouse programs
Understanding labor law and EEO Programs for informal and formal complaints
Hands-on skills for workplace conflict and conflict transformation how-to

What’s Included: A 40-hour certificated course held over a period of five consecutive days (Monday, Tuesday, Wednesday, Thursday, and Friday), training manual and materials.

A certificate noting 40 hours of attendance will be provided at the end of training. It may be used to apply for state circuit court rosters of approved mediators and for continuing education credits from the participant’s accrediting institution.

This training is approved by and/or a certificate of successful completion of this training may be used to satisfy the requirements of the following:

The Maryland Circuit Courts
The United States government and all federal agency rosters
The Equal Employment Opportunity Commission
The Maryland Board of Social Work Examiners
Most other states which have 20, 40 or 60 hour mediation training requirements.

This course is lead by Louise Phipps Senft, the author of the best-selling book: Being Relational: the Seven Ways to Quality Interaction & Lasting Change. All registrants will receive a signed copy of the best-seller.

CANCELLATION POLICY
Full Refund: up to 30 days prior to the start date of the training
50% Refund: Up to 2 weeks prior to the start date of the training
Cancellations received less than 1 week prior to the start date will not be subject to any refund. This policy is due to the highly customized nature of our programs, the number of registrants, and space limitations
Testimonials:

“My husband and I took this class. You changed our lives! You may be happy to know that we are both gravitating toward fields that will allow us ample opportunity to use the communication skills you taught us (neonatology and pediatric cardiac anesthesiology). This may be a huge undertaking, but we are planning to register as mediators with the Alabama Center for Dispute Resolution. ” – Katherine Hoops, MD, MPH, University of Alabama, Birmingham, Department of Pediatrics

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June 4-Hour Enneagram Workshop
2026-06-24
Sign up early because seats for these trainings sell out.

4-Hour Introduction to the Enneagram, Conflict and Self-Awareness Workshop

An introductory workshop taught in the narrative tradition by Enneagram Master Trainer Louise Phipps Senft who works with the group to self-select one of nine personality types that contributes to their everyday motivations and personal reactivity in conflict as well as discovering their gifts for supporting conflict transformation with others. CEU, CME, 4 hours of Ethics.

Trainer: Louise Phipps Senft, Esq.

Dates: Wednesday, June 24, 2026, 9AM-1PM

Location: We will be holding this workshop VIRTUALLY using Zoom.
Course Fee: $395
This event has passed. Please try another!

For more information, call our office at (443) 524-0833 or send us an email at louise@baltimoremediation.com.

Description: The Enneagram is a dynamic system of 9 personality types. It is meant to help us understand ourselves, the people in our lives, and our relationship to greater realities that guide us. How well in tune we are with our internal state, or how self-aware we are has a strong influence on how we ‘do’ conflict. With a better understanding of conscious motivations, we can reduce our personal reactivity and better handle difficult situations.

Participants first take a short Enneagram inventory, then break into small groups to share strengths, weaknesses, and to discuss conflict experiences. Louise Phipps Senft leads the workshop in the narrative tradition, so attendees can deepen their learning with others. Participants will come away with a deeper understanding of self and other relationships in their lives. If you are looking to improve your relationships with individuals that matter the most, whether it be children, parents, family members, or co-workers, the Enneagram workshop is an invaluable experience.

TRAINING FOCUS

The Enneagram: Understanding yourself and others
Using the Enneagram of personality to reduce difficult interactions
Self-Awareness inventory and development
Understanding reactions to conflict in order to better manage reactivity
Managing automatic responses in relation to your center of intelligence
The Enneagram and basic neuroscience of conflict
Practicing mindfulness: Enneagram applications
Understanding the nature of conflict and what you can do to transform difficult conversations

CANCELLATION POLICY
Full Refund: up to 30 days prior to the start date of the training
50% Refund: Up to 2 weeks prior to the start date of the training
Cancellations received less than 1 week prior to the start date will not be subject to any refund. This policy is due to the highly customized nature of our programs, the number of registrants, and space limitations
Participants Are Saying…
“I’m leaving the course with an unexpected new hope, and concrete tools to improve relationships even outside of a ‘mediation’ environment – personal, family, work. Eye-opening introspection.”
– Holly Schmittle, Director of HR at Planit
This event has passed. Please try another!

October 4-Hour Enneagram Workshop
2026-10-28
This event has passed. Please try another!
Sign up early because seats for these trainings sell out.

4-Hour Introduction to the Enneagram, Conflict and Self-Awareness Workshop

An introductory workshop taught in the narrative tradition by Enneagram Master Trainer Louise Phipps Senft who works with the group to self-select one of nine personality types that contributes to their everyday motivations and personal reactivity in conflict as well as discovering their gifts for supporting conflict transformation with others. CEU, CME, 4 hours of Ethics.

Trainer: Louise Phipps Senft, Esq.

Dates: Wednesday, October 29, 2025, 9AM-1PM

Location: We will be holding this workshop VIRTUALLY using Zoom.
Course Fee: $395
This event has passed. Please try another!

For more information, call our office at (443) 524-0833 or send us an email at louise@baltimoremediation.com.

Description: The Enneagram is a dynamic system of 9 personality types. It is meant to help us understand ourselves, the people in our lives, and our relationship to greater realities that guide us. How well in tune we are with our internal state, or how self-aware we are has a strong influence on how we ‘do’ conflict. With a better understanding of conscious motivations, we can reduce our personal reactivity and better handle difficult situations.

Participants first take a short Enneagram inventory, then break into small groups to share strengths, weaknesses, and to discuss conflict experiences. Louise Phipps Senft leads the workshop in the narrative tradition, so attendees can deepen their learning with others. Participants will come away with a deeper understanding of self and other relationships in their lives. If you are looking to improve your relationships with individuals that matter the most, whether it be children, parents, family members, or co-workers, the Enneagram workshop is an invaluable experience.

TRAINING FOCUS

The Enneagram: Understanding yourself and others
Using the Enneagram of personality to reduce difficult interactions
Self-Awareness inventory and development
Understanding reactions to conflict in order to better manage reactivity
Managing automatic responses in relation to your center of intelligence
The Enneagram and basic neuroscience of conflict
Practicing mindfulness: Enneagram applications
Understanding the nature of conflict and what you can do to transform difficult conversations

CANCELLATION POLICY
Full Refund: up to 30 days prior to the start date of the training
50% Refund: Up to 2 weeks prior to the start date of the training
Cancellations received less than 1 week prior to the start date will not be subject to any refund. This policy is due to the highly customized nature of our programs, the number of registrants, and space limitations
Participants Are Saying…
“I’m leaving the course with an unexpected new hope, and concrete tools to improve relationships even outside of a ‘mediation’ environment – personal, family, work. Eye-opening introspection.”
– Holly Schmittle, Director of HR at Planit
This event has passed. Please try another!

January Short Course 20-Hour Advanced Family Mediation & Conflict Transformation Skills
2027-01-27 - 2027-01-29
This event has passed. Please try another!
This course is led by Louise Phipps Senft, the author of the best-selling book: Being Relational: the Seven Ways to Quality Interaction & Lasting Change. All registrants will receive a signed copy of the best-seller.

Training: Family Systems Approach, Relational Conflict Theory, Trauma, Child Custody, Parenting Plans, Child Support, Trauma Healing & Resiliency, Domestic Violence and Mediation, Relational Empowerment

This nationally recognized 20-hour Advanced mediation course focuses on conflicts surrounding custody, parenting plans, child support, PLUS an infusion of understanding the psycho, social, relational experiences of separation and interventions that foster trauma healing and integration as byproducts of informed decision making and quality interaction.

Understanding Family Systems & Conflict
Mastering & Understanding of yourself as the conflict intervener
The Theory & Practice of Mediation through a Relational Lens
Working with Domestic Violence as a mediator
Communication Skills & Transformation “How-To’s for domestic conflict
How to create parenting plans
How to work effectively with counsel and other representatives
Understanding trauma in the individual and family system
Cognitive and Behavioral Considerations for Child Development
Spiritual and Social Considerations for Parenting Plans
Quality Interventions for Quality Decision Making
Conflict Transformation Interventions & Skills for Daily Use

TESTIMONY
“I truly feel I have gained the skills needed to be an effective and caring mediator for families in conflict.”
– Sharon, Trainee
“I believe this could cause a major shift in our justice system and perhaps culture in general. The power I have in this is that I can let the method of transformative mediation begin with me.”
– Valerie B., HR Specialist at USDA
CANCELLATION POLICY
Registration Deadline January 3, 2025, call thereafter for availability.
Full Refund: up to 30 days prior to the start date of the training
50% Refund: Up to 2 weeks prior to the start date of the training
* less $350 registration fee
Cancellations received less than 1 week prior to the start date will not be subject to any refund. This policy is due to the highly customized nature of our programs, the number of registrants, and space limitations
Dates: Wednesday, January 28 (5-9:30pm), Thursday, January 29 (9am-5:30pm) Friday, January 30 (9am – 4:00pm), 2027
Course Fee: $995
Location: We will be holding this workshop VIRTUALLY using Zoom.
For more information, please call our office at (443) 524-0833 or send us an email at office@baltimoremediation.com. Prerequisite: 40 Hour Basic Mediation Course

This event has passed. Please try another!
